|Risks on the internet are the same as in mail order. If you feel confident to purchase by phone, fax or mail, you should be confident to buy on the internet. In fact, your rights are the same whether shopping on the net or in the high street. In the EU they are covered by the Distance Selling Directive; in the UK, by the Sale of Goods Act 1979 and the Trade Descriptions Act 1976 as well. If you receive faulty goods you have the right to a full refund. The only exception is when buying from abroad.
Download the full version of the free ebook for Selling Successfully Online which includes over 300 top tips.