Request a quote and free appraisal
  (without obligation)
Oxatis e-Commerce References UKOxatis e-Commerce References in the UK
Oxatis FranceOxatis UKOxatis Spain
Your cart 0 £ 0.00
Ecommerce Top Tips
  Back to Posts

Learn From the Critics

Learn From the CriticsWhile there are some negative people around who always see problems with everything, there is also rarely a disaster where somebody wasn’t pointing out the problem in advance. The Bernie Maddoff fraud? The Securities and Exchange Commission in the US was tipped off years in advance. Financial
Crisis? It was all predicted by many people. For an example try searching for "Peter Schiff was right” on YouTube. He foresaw the whole pack of cards coming down and was laughed out of court for his pains. None of us like to be criticised, but the critics frequently hold the truth that we lack. It’s a sad fact that there are some constant naysayers around, and they may have to be ignored. However, we dismiss all criticism on that basis at our peril. If that’s us, our egos are probably getting in the way. If we want to be really successful in business, we need to be open to criticism, especially from our customers. As well as exposing specific problems that need to be fixed, customer complaints are a great opportunity to learn and improve. They should not be buried away and forgotten, but analysed. That way the negative becomes constructive, and we will improve performance as a result.

Download the full version of the free ebook for Selling Successfully Online which includes over 300 top tips.

Created On  11 Jun 2012 9:40  -  Permalink


No comments available

Leave a Comment

Comments are moderated, and will not appear on this blog until the author has approved them.
Name and email address are required. The email address will not be displayed with the comment.
Your comment
Name *
Email *
Website URL