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Watch out for the Unreasonable

Watch out for the UnreasonableAn order is placed using a stolen credit card. The actual credit card holder calls up, explains that the charge was fraudulent, and you apologise and give them a full refund. A few weeks later you receive a chargeback for the same transaction even though it was refunded. Another person orders the same
product twice, with the orders placed three days apart. However, the customer maintains that it is the merchant’s fault.

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Created On  13 Jun 2012 12:20  -  Permalink


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