The online shop for satellite telephony
Verasat Global S.L. is a company specialised in satellite communication services based in Barcelona. Since 2009 they’ve sold satellite services to businesses and professionals via their website www.prepaidsatphone.com available in over 30 countries.
Their customers are mainly entrepreneurs who travel for business, adventure seekers, sailors, rock climbers, skiers and humanitarian aid works, among others.
The keys to their success
Eduard Cortès highlights the keys to his success:
"Thanks to the Actinic experts’ support, we were able to combine the top Ecommerce techniques for our website. The technical support team is there for us whenever we need advice, every day, with prompt and relevant answers.
As soon as we launched our website one of our priorities was to set up a loyalty building strategy in order create a customer community around our brand. We’ve achieved this goal thanks to the integrated email marketing tool Smartfocus. This tool allows us to send newsletters to all or part of our customer database in just a few minutes, and we reach an open rate of over 47%! This is an excellent way to communicate with our customers and prospects and enables us to keep a close eye on their interests and offer them customised service by following their click rates.
We offer our customers several different payment methods such as debit or PayPal as well as a range of shipping options like FedEx and UPS. This helps reassure our prospects and turn visits into sales.
Actinic’s SmartFeeds feature made exporting our catalogue to Google Shopping and Pricesavvy price comparison sites easy, which allowed us to attract new customers and quickly increase our database and our sales.
With the Actinic solution we’ve been able to grow our business on an international scale with a website available in three languages that we manage through one centralised back office. Thanks to Actinic we can offer our customers a multilingual website with payment methods adapted to each country as well as international shipping options. Our stock is centralised and automatically updated for each version of our site. All of these factors reassure our international customers and help us grow our customer base worldwide."
The Actinic Advantages
- The Actinic solution includes all of the services we need such as hosting, updates, advice and expertise. This helps us save a lot of money and grow our business with complete peace of mind.
- It’s very reassuring to know that the technical support team is there for us whenever we need advice with prompt and helpful answers.
- Actinic’s SmartFeeds tool allowed us to export our catalogue to price comparison sites such as Google Shopping and Pricesavvy quickly and easily. This helped attract new customers and increase our sales.
- Choosing Actinic means choosing excellent technology, quality service and Ecommerce expertise. These three elements are responsible for our success and rapid growth over the last few years.