Enable Shopping Satisfaction in your back office and automatically send emails to your customers to invite them to rate and comment on their shopping experience.
"Thanks to Shopping Satisfaction, our guests can read customer reviews, including assessments of the service and products we offer: in just one month we received over 100 opinions, and we are proud of our 4,9 / 5 global score!"
Marcos Cánovas Baena - CEO, Baby Photo Props
CONVERSION & REASSURANCE
Reviews at the heart of the customer experience
Your visitors need to be reassured at all stages of the online ordering process. Publishing customer reviews reassures consumers and boosts the average order value by 5%, and sales by 15% (Source: Yellow Pages Barometer online reviews - 2018).
To ensure the authenticity of customer reviews, Shopping-Satisfaction is developing its customer review mechanism around and in compliance with the NF Z74-501 standard, which aims to make the processing of customer reviews on the Internet more reliable.